Privacy Policy
This document is the Australian Privacy Policy of Fufilpackers Australia (ACN 676 310 473). We respect your rights to privacy under the Privacy Act 1988 (Cth) (the Act) and we comply with all of the Act’s requirements in respect of the collection, management and disclosure of your information.
What personal information do we collect?
When used in this privacy policy, the term “personal information” has the meaning given to it in the Act. Generally speaking, personal information is any information that can be used to personally identify you. This may include your name, address, telephone number, email address and profession or occupation. If the information that we collect personally identifies you, or you are reasonably identifiable from it, then we will treat that information as personal information.
When you visit our website or request a service from us, we may collect personal information such as your name, employing entity and title or position, contact details such as telephone number and postal or email address, and any other information relating to you which you may provide.
How do we collect your personal information?
We collect your personal information directly from you unless it is unreasonable or impracticable to do so. When collecting personal information from you, we may collect it in various ways, including:
through your access to and use of our website;
when you register to receive any of our publications or newsletters or attend any of the events that we host or organise;
during conversations between you and our representatives; or
when you communicate with us via email, post or fax.
For what purposes do we collect, hold, use and disclose your personal information?
We will normally hold your personal information in a database. We collect, hold, use and disclose your personal information for some or all of the following purposes:
administering our relationship with you, including providing services, responding to enquiries and obtaining payment for our services;
processing applications for employment;
business development including sending legal updates, publications, and details of events and tracking and recording your opening of our email communications and
clicking on any links in our email communications;
to update our records and keep your contact details up to date;
to process and respond to any complaint made by you; and
to comply with any law, rule, regulation, lawful and binding determination, decision or direction of a regulator, or other governmental authority.
Who do we disclose your information to?
We may disclose your personal information to:
our employees, related entities, contractors or third party service providers in connection with the services that we are providing to you, including to our IT service providers, couriers, data room operators and discovery service providers;
our insurers and our professional advisors, including our accountants, business advisors and consultants;
any other organisation or individual for any authorised purpose with your express consent.
Business development and marketing
Occasionally we may use personal information to send you details of new services, legal updates, and invitations to seminars and events. However, we will only do this where you consent to being contacted in this way. These communications may be sent in various forms (including by post and by email) in accordance with applicable marketing laws, such as the Spam Act 2003 (Cth). If you indicate a preference for a method of communication, we will endeavour to use that method whenever practical to do so.
If you prefer not to receive promotional material from us, please email or “unsubscribe” in the subject line together with the name of the publication you wish to unsubscribe from. Our email marketing communications will also include an “unsubscribe” link.
Our website
When you visit our website we may send a ‘cookie’ to your computer. This is a small data file stored by your computer to help improve functionality or tailor information to provide visitors to our website with more relevant pages. For details of the cookies employed by us please see our Cookies Policy, which forms part of this Privacy Policy. We may also analyse website traffic to identify what visitors find most interesting so we can tailor our website accordingly.
As our website is linked to the internet, and the internet is inherently insecure, we cannot provide any assurance regarding the security of transmission of information you communicate to us online. We also cannot guarantee that the information you supply will not be intercepted while being transmitted over the internet. Accordingly, any personal information or other information which you transmit to us online is transmitted at your own risk.
Our website may contain links to other websites operated by third parties. We make no representations or warranties in relation to the privacy practices of any third party website and we are not responsible for the privacy policies or the content of any third party website. Third party website providers are responsible for informing you about their own privacy practices.
Security and data quality
We take reasonable steps to ensure your personal information is protected from misuse and loss and from unauthorised access, modification or disclosure.
We may hold your information in either electronic or hard copy form. Personal information is destroyed or de-identified when no longer needed or when we are no longer required by law to retain it (whichever is the later).
What is the process for complaining about a breach of privacy?
If you believe that your privacy has been breached, please contact us using the contact information below and provide details of the incident so that we can investigate it. We will treat your complaint confidentially, investigate your complaint and aim to ensure that we contact you and that your complaint is resolved within a reasonable time (and in any event within the time required by the Act, if applicable).
Agreement to terms of privacy policy
By using this website and/or providing information to us, you accept and agree to the collection, use, holding and disclosure of your personal information for the purposes described in this policy. We review our policies regularly and occasionally may need to change or update them. Any updated versions of this privacy policy will be posted on our website and will be effective from the date of posting. This Privacy Policy was last reviewed and updated on 20 April 2024.
Contact information
If you have any questions about this privacy policy, any concerns or a complaint regarding the treatment of your personal information or a possible breach of your privacy, please contact our Privacy Officer using the details set out below.
Our Privacy Officer can be contacted via:
Post: Privacy Officer
Fulfilpackers Australia
117 Olympic Circuit Ashmore 4215
Email: info@fulfilpackers.com
Privacy collection notice
Your personal information is being collected by Fulfilpackers Australia (ACN 676 310 473) and its Australian affiliates (together, we or us). Under the Privacy Act 1988 (Cth) (Privacy Act), we are required to tell you that we collect personal information (as defined in the Privacy Act) about you to assist in performing legal services you have requested and in promoting our legal services. If we cannot collect that information we may not be able to provide legal services to you. We collect this information mainly through our communications with you but we may do so also from other sources in the course of providing our services to you. We generally do not disclose information about you to any person except as required in the course of providing legal services to you or for the ordinary administration of our business. In certain circumstances, we may disclose information about you where permitted or authorised under the Privacy Act or other applicable law.
Our privacy policy contains information about accessing and seeking correction of your personal information, making a privacy-related complaint and our complaint handling process.
If you would like to inform us that you do not wish to receive promotional material from us, request access to or the correction of information we hold about you or to make a complaint about our treatment of your privacy, please make a written request to our Privacy Officer by sending an email to info@fulfilpackers.com